Your questions, answered.
Useful information before you get in touch.
How do I buy stock from Cooke’s?
Complete a trade buyer application with your business details and the products you need. Our team can then discuss availability, quantities and pricing with you. An application is an enquiry, not an order or a guarantee of supply.
Can I offer stock to Cooke’s?
Use the stock offer form to share product information, quantity, condition, location and your asking price. You can include a link to a line sheet or add attachments to your email before sending.
Is there a minimum order?
Ask about minimum quantities for the specific lines you need. Quantities and pricing need to be confirmed in your quote before you order.
Can I see prices and availability online?
Availability and quotes are discussed directly with the team. This website does not show live inventory or take payments.
What delivery options are available?
Include your delivery postcode or country in your enquiry. Ask the team to confirm shipping costs, lead times and arrangements for your order before payment.
What if there is an issue with my order?
Contact contact@cookesretail.com with your order reference, a description of the issue and relevant photographs. Ask for return instructions before sending goods back.
Can I enquire as an individual?
Yes. Cooke’s works with trade and consumer markets. Use the contact form for a consumer enquiry so we can understand what you need.
Does completing a form send it automatically?
No. Review your details, then open the prepared email in your email app and send it to Cooke’s. If no email app opens, copy the message into an email to contact@cookesretail.com.